To maintain security and HIPAA compliance of protected health information encrypted messages are sent by MDofficeMail users. These encrypted messages are secure and meets the requirements HIPAA compliance.

Though encrypted message are secure, receiving encrypted emails on regular basis will be uncomfortable because of the process involved in decrypting and viewing each message. Some of the disadvantages with encrypted messages are

Yes, emails exchanged between MDofficeMail users are plain without encryption, and secure too! Subscribe to MDofficeMail secure email service. As a MDofficeMail user, any message received from other MDofficeMail user will be plain just like any other email service. No need to enter password, decrypt, or to save the message separately.

With large practice plan (26 accounts and above), it costs $1.80/mail box/mo. This includes 5GB of disc space and all other advantages of MDofficeMail. Subscription is available for single user (mail box) too with little extra cost.
Please visit Plans and Pricing page for detailed information.

• Security is strictly enforced."No Compromise" service

MDofficeMail can be accessed only with https, port 995 for receiving and port 465 for sending. 256-Bit AES Encryption ensures highest transmission security. We take the security of PHI seriously.

• Encryption is enforced by default

All messages sent to other than MDofficeMail users are delivered encrypted by default for security at recipient's end. Optionally configurable to deliver plain messages (unencrypted) by default and encrypted messages on demand.

• End-to-end encryption.

Secure access not only at sender's end but also at recipient's end irrespective of the email service used by the recipient. Learn how...

• Facility to validate new recipient.

New recipient can be validated with a 6-digit code to access email received. This auto-generated code can be provided to the recipient only by the sender of the message.

• HIPAA Business Agreement:

To meet HIPAA compliance, Business Associate Agreement is executed.

• Facility to expire already sent message:

When an encrypted message consisting of PHI is sent to a wrong recipient, sender can prevent the recipient from viewing that message by force expiring it.

• Legal Archival:

All incoming and outgoing messages are stored in a secure remote  server which neither can be edited nor deleted. As long as the user is active archived messages can be viewed and downloaded.

• Automatic Session timeout--Automatic session timeout for webmail as well as MDVault, for security and as required by HIPAA.
• Anyone can initiate a secure message to MDofficeMail user.

Using our secure webpage https://EmailYourDoc.com anyone can initiate a secure message to MDofficeMail user. This is in addition to the facility to send secure reply to encrypted message received from a MDofficeMail user.

• Access logs and Audit controls:

Access logs can be viewed for each user, as required by HIPAA.

• Emergency Glass Break.

Account Administrator can access the email messages of other users in their account in case of emergency.

• As simple and convenient as a regular email service.

Access your email through Webmail, email client applications like MS Outlook, or smart phone.

• No installations, no special requirements. No software to download.
• Unencrypted messages are sent to other MDofficeMail users by default:

For the convenience of your colleagues, messages sent to other MDofficeMail users are not encrypted. This will avoid decryption process by the recipient. These messages are secure as well.

• "Family and Friends".

Add email ids of your family and friends (No-PHI recipients) to the SAFE LIST.   Emails sent to these recipients using Webmail/Smart phone/Outlook will be plain messages.

• Send Plain (unencrypted) Messages by default:

Occasional senders of PHI can be configured to send plain (unencrypted) messages by default. Emails with PHI can be manually encrypted just by typing the word "secure" or the symbol "~" in the subject line.

• Customization:

MDofficeMail offers very high level of UI customization with HIPAA email service. Custom logos, banners, and look & feel is offered to domain plan users.

• Facility to send plain (unencrypted) messages:

Just type :: in the subject line and plain message is sent. Make sure that no PHI is sent in such messages.

• Mobile phone (smart phone) access and Push Mail:

Our service is HIPAA compliant with most of the smart phones. With Push Mail service messages are received within few seconds and is notified with the display of a badge as well as sound.

• BCC Archiving:

Domain level BCC archiving can be configured so that all the incoming and outgoing messages of all users can be saved into a specific mail account.

• Calendar, a great planning tool for HIPAA Email.

Set reminder messages for appointments and work deadlines. Since MDoffice Mail calendar automatically stores information on your email server, you can access your schedule from any computer you use. Optionally share your entire calendar or just particular events with other users.

• File sharing:

A great feature to share files, pictures, patient education forms, etc.

• Advanced spam prevention and virus filtering:

MDoffice Mail offers advanced features to identify   undesirable spam email, block virus infected mail and prevent abuse of your mail server by spammers.   Naturally these features can be individually configured.

• Auto migration.

Copy messages from the inbox of your other email account with ease.

• Choose email id suffix of your choice for your HIPAA Email:

In addition to your.domain name and name@mdofficemail.com, you can select any of the following suffixes: @secur-mail.com, @hipaamail.net, @securedraft.com, @phymail.com etc for your HIPAA email account.

• Strict Privacy Policy:

MDofficeMail strongly believes in safe-guarding their client details. Client information   including name, address, and phone number will not be given to any third party. MDofficeMail never stores   credit card details. Credit card payments are processed by PayPal and details are securely saved by   PayPal and MDofficeMail doesn't have access to those details.

• Technical support:

Phone support is available from Mon-Fri, 8-5 CST and email support on 24/7 basis, with a response time of less than 4 hours on an average.

• Advertisement-free Service:

Unlike many other email service providers, HIPAA email service from MDofficeMail is ad-free.