To maintain security and HIPAA compliance of protected health information encrypted messages are sent by MDofficeMail users. These encrypted messages are secure and meets the requirements HIPAA compliance.
Though encrypted message are secure, receiving encrypted emails on regular basis will be uncomfortable because of the process involved in decrypting and viewing each message. Some of the disadvantages with encrypted messages are
Actual message is not delivered to your Inbox. Only a link to secure webpage is delivered.
You have to create a password for the first time and need to enter the password everytime to view messages.
Encrypted messages will expire after 30 days for security reasons. That means the message is automatically removed from the server and is not available to view after 30 days.
As recipient will not have access to these messages after 30 days, messages have to be downloaded and saved to the local computer for future reference.
Yes, emails exchanged between MDofficeMail users are plain without encryption, and secure too! Subscribe to MDofficeMail secure email service. As a MDofficeMail user, any message received from other MDofficeMail user will be plain just like any other email service. No need to enter password, decrypt, or to save the message separately.
With large practice plan (26 accounts and above), it costs $1.80/mail box/mo. This includes 5GB of disc space and all other advantages of MDofficeMail. Subscription is available for single user (mail box) too with little extra cost.
Please visit Plans and Pricing page for detailed information.
MDofficeMail can be accessed only with https, port 995 for receiving and port 465 for sending. 256-Bit AES Encryption ensures highest transmission security. We take the security of PHI seriously.
All messages sent to other than MDofficeMail users are delivered encrypted by default for security at recipient's end. Optionally configurable to deliver plain messages (unencrypted) by default and encrypted messages on demand.
Secure access not only at sender's end but also at recipient's end irrespective of the email service used by the recipient. Learn how...
New recipient can be validated with a 6-digit code to access email received. This auto-generated code can be provided to the recipient only by the sender of the message.
To meet HIPAA compliance, Business Associate Agreement is executed.
When an encrypted message consisting of PHI is sent to a wrong recipient, sender can prevent the recipient from viewing that message by force expiring it.
All incoming and outgoing messages are stored in a secure remote server which neither can be edited nor deleted. As long as the user is active archived messages can be viewed and downloaded.
Using our secure webpage https://EmailYourDoc.com anyone can initiate a secure message to MDofficeMail user. This is in addition to the facility to send secure reply to encrypted message received from a MDofficeMail user.
Access logs can be viewed for each user, as required by HIPAA.
Account Administrator can access the email messages of other users in their account in case of emergency.
Access your email through Webmail, email client applications like MS Outlook, or smart phone.
For the convenience of your colleagues, messages sent to other MDofficeMail users are not encrypted. This will avoid decryption process by the recipient. These messages are secure as well.
Add email ids of your family and friends (No-PHI recipients) to the SAFE LIST. Emails sent to these recipients using Webmail/Smart phone/Outlook will be plain messages.
Occasional senders of PHI can be configured to send plain (unencrypted) messages by default. Emails with PHI can be manually encrypted just by typing the word "secure" or the symbol "~" in the subject line.
MDofficeMail offers very high level of UI customization with HIPAA email service. Custom logos, banners, and look & feel is offered to domain plan users.
Just type :: in the subject line and plain message is sent. Make sure that no PHI is sent in such messages.
Our service is HIPAA compliant with most of the smart phones. With Push Mail service messages are received within few seconds and is notified with the display of a badge as well as sound.
Domain level BCC archiving can be configured so that all the incoming and outgoing messages of all users can be saved into a specific mail account.
Set reminder messages for appointments and work deadlines. Since MDoffice Mail calendar automatically stores information on your email server, you can access your schedule from any computer you use. Optionally share your entire calendar or just particular events with other users.
A great feature to share files, pictures, patient education forms, etc.
MDoffice Mail offers advanced features to identify undesirable spam email, block virus infected mail and prevent abuse of your mail server by spammers. Naturally these features can be individually configured.
Copy messages from the inbox of your other email account with ease.
In addition to your.domain name and name@mdofficemail.com, you can select any of the following suffixes: @secur-mail.com, @hipaamail.net, @securedraft.com, @phymail.com etc for your HIPAA email account.
MDofficeMail strongly believes in safe-guarding their client details. Client information including name, address, and phone number will not be given to any third party. MDofficeMail never stores credit card details. Credit card payments are processed by PayPal and details are securely saved by PayPal and MDofficeMail doesn't have access to those details.
Phone support is available from Mon-Fri, 8-5 CST and email support on 24/7 basis, with a response time of less than 4 hours on an average.
Unlike many other email service providers, HIPAA email service from MDofficeMail is ad-free.
MDofficeMail is Illinois-based LLC with registered office at Aurora, IL . MDofficeMail is the sister concern of:
Vision Infonet is a 14-year-old Illinois corporation serving US Healthcare Industry with software development, medical billing, and medical transcription and other back-office services. Vision Infonet is serving more than 2000 clients across United States.
Practice Management System is a 50-year-old California LLC located at Burlingame, CA. PMS is one of the oldest billing service providers in the State of California.
MDCare EMR/PMS is a high-end, web-based Electronic Medical Records and Practice Management System from Vision Infonet. MDCare is offered as software product as well as web-based service to medical offices in the United States.