Webmail and Login
Welcome to Webmail Help Center of HIPAA Compliant Email
How can I access my webmail?
What is Account Settings and how does it help me in managing my account?
What are Account Admin/ Billing?
How can I import mails from my previous email account?
Whether all of my sent messages are encrypted?
How do I activate encryption on outgoing messages?
How should I know whether my message is encrypted or not?
How can I compose, unlock and send a plain (un-encrypted) message?
How to use MDVault within webmail?
Can I send plain messages by default to my selected email ids?
How can I expire (disable recipient from viewing) an already sent message?
How to search emails received, sent and other?
Are attachments supported?
Is it necessary to configure password retrieval question and answer? How can I do that? How can I change password?
Can I use my existing Gmail, Yahoo, or other existing email account to send out encrypted MDVault messages?
What are Labels and how do they work?
How can I save contacts in Webmail?
What is Groups and how does it work?
How to search a contact or email address from contacts list?
How and where can I edit Contacts?
How can I my Export Contacts?
How can I Import my Contacts?
What are Shared Contacts and Address Directories?
How can I add signature line to my account?
I don't find messages older than 90 days in Inbox. Where they are stored?
Email Client configuration:
How to configure MS Outlook, Outlook Express, Windows Mail, Apple Mail and other email client applications?
For more information on email configuration, please visit:
What is MDVault and How to validate a new recipient?
How does MDVault work?
How secure is MDVault, and what encryption technology does it use?
What does MDVault protect against?
Can I send mail to outside recipients secure without MDVault?
How to decrypt a message by the recipient?
How the recipient of an encrypted message can send a secure reply?
How the recipient can retrieve forgotten password for decryption?
What is the purpose of the password and watermark?
Is there any additional charge for MDVault?
Is it possible to customize the MDVault notification message?
What is Mailing List and how it works?
What is Bulletins and how does it work?
How secure is Webmail and how to handle SPAM and other malicious emails, if any.
How to forward your MX records to MDofficeMail using GoDaddy.com? Applicable only if your domain is hosted using GoDaddy services.
Smart Phone Configuration:
How to Setup email on iPhone handset?
How to setup email on HTC Mobile (handset) device?
How to Setup my CryptnSend email account on Android Device?
Video - Sending encrypted, HIPAA compliant email from Webmail