Logo
MDOM
help and support

Smart Phone Configuration - HIPAA Compliant Email

How to Setup email on iPhone handset?

Using MDofficeMail Server you can send and receive messages securly over iPhone as well. To configure MDofficeMail settings over your iPhone please follow the below given steps:

  • Go to Settings > Mail, Contacts,..> Add Account
  • In the list tap on "Other" > Add mail account
  • Add your "Name", email "Address", "Password", tap next
  • Incoming mail server: Host name: mail.mdofficemail.com  Usr name:
  • (your email id)
  • Outgoing mail server:     Host name: mail.mdofficemail.com  Usr name:
  • (your email id), Password: (your password) tap next..
  • Click on "Advanced', Use SSL - ON Server port 993
  • Add or edit with the following settings:
  • host name: mail.mdofficemail.com
    • User name: (enter your email id)
    • Password: (enter your password)
    • Use SSL: Should be "ON"
    • Authentication: password
    • Server port: 465
  • Tap on "done"

Note: Whenever "Save" is requested, please save. Ignore "failed' messages. You can continue to configure Setting an Secure email in iphone requires little patience.

   

   

How to setup email on HTC Mobile (handset) device?

Please follow the instructions below given to configure your HTC mobile handset device:

  • Your device will provide instant access to your emails.
  • To setup email services of MDofficeMail,  from the home screen, open the "Applications Tray", touch "mail" and follow the on-screen instructions. To setup other accounts, follow the instructions below.
  • From the home screen, open the "Applications Tray", and then touch "Mail".
  • Select "Other (POP3/IMAP)".
  • Enter your Email address and Password, then select "Next".*
  • Enter a name for your account and the name to be displayed on outgoing messages, then select "Finish Setup". Your account is set up and your Inbox will be displayed. If prompted for the type of account, go to step 7.
  • Select "POP or IMAP" and enter your Incoming Server Settings. Then select "Next".*
  • Enter the Incomingserversettings as “mail.mdofficemail.com" and port 993 for IMAP and port 995 for POP account and for Outgoing Server Settings as “mail.mdofficemail.com". Then select "Next".* Server port: 465
  • Enter a name for your account and the name to be displayed on outgoing messages, then select "Finish Setup". Your account is now set up and your Inbox will be displayed.

*If you receive an error message "Authentication failed. Please verify your username/password." or "Cannot connect to the mail server to verify your account information. Your server is not responding", verify all settings with your mail provider, including settings for the incoming server and settings to access their outgoing server from other networks. Also see the Tips and Additional Information section.